The first things that come to mind when most people think of pay-per-click advertising are ads and keywords. But really the ads and the keywords are just means to an end - merely a way of getting potential customers to your website. What your visitors see after they click is what it’s all about!
The page someone lands on after clicking the link on your pay-per-click ad is called your (drum roll…) ‘landing page’. No matter how efficient your pay-per-click campaign is at driving top quality pre-qualified traffic your way, it is your landing page that makes or breaks your pay-per-click success. An effective, well designed landing page is one that is easy to use and highly relevant to what your visitor is searching for. On the other hand, a poorly designed landing page can be distracting, confusing or even downright disappointing, and will probably make your visitors browse around aimlessly without any sense of purpose, or even leave right away.
When you’re paying to get people to see your message, you want that message to be as clear and direct as possible, so that your audience instinctively knows what action you want them to take and are encouraged to do it.
Here are 6 pay-per-click landing page tips that will help you achieve just that:
1. Don’t send pay-per-click traffic to your homepage
As with any rule, there may be a couple of exceptions of course, but your homepage is generally a pretty bad place to send PPC visitors to, and the same probably applies to the other pages of your website. Why is this? The main reason is that you want your landing page to be as simple as possible, so that visitors have a limited set of actions they can perform (such as filling an online enquiry form, subscribing to your property newsletter or searching your property database).
If you use one of your general website pages as a landing page, chances are that there will be at least a good dozen links to other parts of your site where your visitors can wander off and get lost reading some article or other. The result is that they will probably forget why they clicked on your link in the first place and your chance to obtain that precious lead is lost.
2. Make sure your landing page is relevant to the search that’s bringing in the traffic
If someone’s searching for seaside villas, don’t send them to a page on city apartments. This may sound like stating the obvious - and it is - but it’s all to common to see pay-per-click ads lose out by sending visitors to vague or irrelevant landing pages. Once people have searched for something particular on a search engine, they want to find what they are looking for immediately. So don’t expect them to have the patience to hunt around your website for what they are after, just because you could not be bothered to send them to the right place. They won’t!
3. Design your landing page to be clear and useable
Simple landing pages work best. Avoid cluttering up your page with a hodgepodge of text and images. Plan a clear layout that flows logically and leads your visitor to easily find what they are looking for and, eventually, to take the action you want.
Also, make sure your page headline is clear and emphasises your page’s relevance to the search. The headline will be the first thing a visitor sees and is crucial when it comes to deciding if your landing page is of interest or not. The most important information you want to give your visitor should be ‘above the fold’, visible in the top part of the web browser without the need to scroll down. This is also a generally good place to put things like enquiry or subscription forms so they are easily found and filled in.
4. Limit your visitor’s options
Less is more applies to PPC landing pages too! We’ve already mentioned this, but it is so important it bears repeating. Even when you are designing a specific landing page, it may be tempting to lose sight of your objective and offer a host of other links and possibilities ‘just in case’. Don’t! Keep things simple. Build up to the action you expect of your visitor and make a strong call for them to do it.
It is human nature that, when faced with multiple choices, we tend to procrastinate and may very well end up not doing anything at all. In any case, if you do decide to offer a small choice of outcomes of a page visit, make sure that you have proper tracking in place so that you can tell if anything is leading your visitors astray.
5. Track your landing page’s performance
Running a pay-per-click campaign for your real estate business without finding out how well your landing pages are doing is just like investing blindly in the stock market and hoping for the best. It’s very easy to find out how many people have filled in your property enquiry form or subscribed to your newsletter, but if you offer alternate means of contact, such as by e-mail or phone, you should plan to track those too.
Tracking e-mail is simple enough, because you just have to create a new, specific e-mail address associated with your pay-per-click landing page and redirect e-mails from this address to your main e-mail account for convenience. You can then use your mail program to identify e-mails coming from PPC leads (and even filter them to a special folder).
To track phone leads, you can set up a specific phone number (or extension) that is only advertised on the landing page. This may involve additional expense, but is well worth doing if you want to have the complete picture of your PPC campaign’s performance. Alternatively, if you can come up with a special online offer, you can use that to make callers reveal that they saw your number on your pay-per-click landing page.
6. Test, test and test - and then test again!
Did you know that simply changing a picture, headline or even a font colour on your landing page can affect your conversions? That’s right! But no amount of expertise or intuition will tell you what will work best in a particular situation. The only way to know is to test different versions of your landing page against each other so you know what gives best results.
Of course when you want to test combinations of three headlines, four images and two opening paragraphs, things can become messy. But fortunately there are ways to do this automatically and quickly by multivariate testing, and so eke out every last bit of performance from your landing pages.
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As you put these 6 landing page tips into practice, remember that you don’t have to (and won’t) get it perfectly right the first time. There is no automatic way to know what will get you the most leads or sales in your particular case for your particular audience. Naturally, intuition and experience are a great help for finding shortcuts and avoiding pitfalls as you improve on your landing pages. But the real performance gains are generally achieved through an ongoing process of finding out what works and building on that, over and over again. If you do that, you just can’t go wrong!